Your late arrival will require that we end the session at the scheduled time, meaning your session will unfortunately be shorter today. You requested to reserve this time for you and only you and there are other people scheduled after your time.
Failure to follow these rules and you will be banned from booking further appointments.
Authorities will be contacted for severe offenses.
The safety of our staff and clients is our number one priority.
Your late arrival will require that we end the session at the scheduled time, meaning your session will unfortunately be shorter today. You requested to reserve this time for you and only you and there are other people scheduled after your time.
If an emergency situation arises, please let us know so that we can treat your specific situation with personal attention. We recognize that there are circumstances that are out of your control (sudden illness, family emergencies, etc.) and your therapist may make an exception to the above policies on those rare occasions.
Please understand that therapists and trainers only get paid when they deliver a service. If you do not show up for your scheduled appointment, and you have not notified us at least 24 hours in advance, you will be required to pay the full cost of the treatment as booked before booking any future appointments.
There are other people scheduled after your time. Usually there is only 15 mins between scheduled appointments and we still need to set up and clean the room. 15 mins is not a lot of time. Please leave after your appointment in a timely fashion.